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This summer I traveled over 20,000 miles on Amtrak,
throughout the northeast, midwest and California. I met lots of
wonderful travelers and had many long chats about the future of
Amtrak and what changes travelers would like to see. I also heard
many positive comments about the current state of Amtrak travel,
and even met a few of The Train Traveler's readers. Herewith are
some thoughts on what I saw and heard this summer.
The Ideas
I am always amazed at how many people give serious
thought to issues involving Amtrak and who come up with interesting
and unique ideas for the improvement of service and amenities. I
have begun to pass along all suggestions to Amtrak and perhaps some
will be implemented in the future. This summer I heard three suggestions
that I am particularly fond of and present them here for your discussion,
feedback or criticism.
First: Clear out one sleeper (maybe the
one that usually holds the sodas and ice) and install a treadmill
or stationary bike, for use by sleeping car passengers. There would
still be room for the refreshments in the compartment. One of the
most frequent criticisms I heard from sleeping car passengers was
their inability to do any sort of exercise onboard.
Second: Sell paperback books onboard. No
need to display the books, just display a list with a small review
for each and the books could be stored in one of the cafe car storage
areas. This would be particularly popular when a train is running
very late, and travelers finish the book they brought with them.
California's Coast Starlight has developed some sort of partnership
with Barnes and Noble and will be offering books onboard. Other
lines should think about following suit.
Third: Put Amtrak under control of the
Department of the Interior and begin to place more focus on the
onboard programs that are currently so popular in the western states.
For example, on some southwestern trains there is a Native American
narrator and on the California Zephyr there is a narrator from the
California railroad museum who talks about the history of the Sierra
and other interesting topics. The commuter aspects of Amtrak, such
as the Northeast Corridor and California's Capitol, are already
popular. Now is the time to begin to address and more seriously
market the tourist aspects of Amtrak.
If you have any feedback on the above ideas, I
would love to hear it.
The Food
During this summer's travels, I heard many compliments
about the food now being served on Amtrak. It is clearly freshly
cooked and the use of local recipes and local produce and meats
is very popular with riders. The full size bottles of wine also
seemed very popular.
My Perfect Moment
During an August ride I started a conversation
with two gentlemen from Pennsylvania. One was a former pilot who
now traveled almost exclusively by train. His friend was a retired
schoolteacher. We began discussing travel, particularly rail travel,
and one of these folks said, "I found this great site that you should
check out before you plan another trip." Yes, I felt great when
that site turned out to be www.thetraintraveler.com.
That's the reason I started this site - to provide ideas, information
and assistance to travelers who choose the rails over the asphalt
or the sky.
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